Opening times
Iridium Suites is open from Monday to Saturday from 10am to 9pm. Sunday from 3pm to 8pm. Appointments are available out of hours on request, a 30% surcharge applies in this case.

Treatments
Our therapists will provide you with a bathrobe, slippers, towels and a toiletries kit.
During treatment, therapists will arrange towels to preserve your modesty at all times.
Iridium Suites avail of private spa cabins. Clients can book either individual treatments or treatments for couples, adding the use of the Turkish bath and contemporary Jacuzzi bathtub in total privacy.

Age restrictions
Guests must be over 12 years of age in order to make use of the services and treatments offered by Iridium Suites, otherwise the authorization of a parent or guardian will be required.

Arrival at Iridium Suites
We kindly request that you arrive at least five minutes prior to your scheduled appointment.
If you arrive late, the treatment you have booked will be shortened in order to remain on schedule for subsequent appointments.

Advice
We advise against any hair removal or shaving in the few hours preceding your treatment. When making an appointment, we kindly request that you advise us of any skin and/or food allergies that might affect your experience at Iridium Suites.

Preferences
All aspects of treatment can be modified to suit your taste: the lighting level, music volume and the room temperature in the suite.
During a massage, feel free to let the therapist know if the pressure level is to your liking.
We want your experience to be unforgettable.

Cancellation policy
Credit card details are required to secure a booked appointment. To cancel a booking, we request you call the spa directly at least 3 hours before your scheduled appointment. Otherwise, 50% of the treatment cost will be charged to the credit card provided or to the room. Full charge will be imposed for a NO-SHOW.

 

Default Spa Site at The St. Regis Florence
Piazza Ognissanti 1, Florence, Italy
Tel: +39 055 27163710
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